Artificial intelligence-based knowledge and training have become crucial in the present day as they bring innovation, enhance productivity, and help to remain competitive in today’s technology-driven business environment. The new-age technology skills based on AI not only benefit the individual employee but also contribute to the overall success and growth of the organization. Therefore, several multinational companies have launched several AI upskilling programs for their employees. In India, all the prominent MNCs have initiated several AI skill development courses for their employees so that they can meet the new-age requirements for meeting business goals.
The Indian government’s Artificial Intelligence (AI) report highlights the importance of a digital economy and smarter, data-driven governance, which will help Indian companies remain on par with global expansion in terms of innovations, business, and the creation of a safer society with AI regulations. Must Read: India AI 2023: How Artificial Intelligence is Shaping the Future of BHARAT?
Why AI Upskilling is important in India: What Meity AI 2023 Report says
“India AI 2023,” prepared by the Ministry of Electronics and Information Technology (Meity), forecasts that AI will nearly double its contribution to the Indian economy by 2035, reaching $967 billion—a significant leap from the $500 billion forecast in 2025. This potential growth surge positions AI as a key pillar to achieving 10% of India’s $5 trillion gross domestic product goal. Read the Report
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AI has diverse applications across various sectors and industries, including healthcare, finance, manufacturing, transportation, retail, education, agriculture, energy and utilities, e-government, media and entertainment, sports, the the the the judiciary, real estate, construction, hospitality, and tourism. Rapid automation and the emergence of new AI-based tools and technologies have had a significant cross-sectoral impact on skilling. The World Economic Forum predicts AI will create over 97 million new jobs by 2025.
Over the past year, AI has rapidly become a part of the culture and business discussion. According to the LinkedIn report on ‘Future of Work Report AI at Work’ conversations around AI increase by 70% and have also observed substantial increases in terms like “ChatGPT,” “Prompt Engineering,” “Prompt Crafting,” “Microsoft Copilot,” and “Generative Artificial Intelligence” on member profiles globally. Sentiment around generative AI (GAI) is largely optimistic, with 74% of executives believing that GAI will benefit their employees and 47% of professionals globally believing that AI will help them move their careers forward by providing faster access.
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What are the benefits of AI training and upskilling for current employees?
AI training and upskilling for current employees are essential in today’s rapidly evolving technological landscape. Here are some key reasons and explanations of ‘How AI Upskilling’ will help Indian IT companies meet the global demands of an emerging economy.
- Staying Competitive: To remain competitive in their respective industries, companies need to adopt AI technologies for efficiency and innovation. Employees trained in AI can help companies leverage these technologies effectively.
- Enhancing Productivity: AI can automate repetitive tasks, allowing employees to focus on more creative and strategic aspects of their jobs. Upskilling employees in AI can increase overall productivity within the organization.
- Data-Driven Decision Making: AI empowers employees to make data-driven decisions by analyzing large datasets quickly and accurately. Training in AI equips employees with the skills to extract valuable insights from data.
- Cost Savings: AI can reduce operational costs by automating processes and optimizing resource allocation. Employees proficient in AI can help identify cost-saving opportunities and implement AI-driven solutions.
- Customer Experience: AI-driven personalization and chatbots can enhance the customer experience. Employees with AI skills can develop and maintain these systems to improve customer satisfaction.
- Innovation and Creativity: AI training fosters innovation by enabling employees to explore new ways of solving problems and creating unique solutions. It encourages a culture of creativity within the organization.
- Job Security: As AI becomes more integrated into workplaces, employees with AI skills are better positioned for job security. They are less likely to be replaced by automation and more likely to adapt to evolving roles.
- Future Proofing: AI skills are becoming increasingly essential for many job roles. Upskilling employees in AI will future-proof their careers and ensure they remain valuable assets to the organization.
- Cross-Functional Collaboration: AI training encourages collaboration between employees from different departments. It breaks down silos and promotes a holistic approach to problem-solving.
- Ethical AI Implementation: Training in AI includes understanding ethical considerations in AI development and usage. This ensures responsible and ethical AI implementation within the organization.
- Talent Retention: Providing AI training and upskilling opportunities can attract and retain top talent. Employees appreciate employers who invest in their professional development.
- Regulatory Compliance: In some industries, compliance with AI-related regulations is mandatory. Training ensures employees are aware of and adhere to these regulations.
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Top Indian IT Companies using AI technology for Employees Upskilling
1. Persistent System Ltd: Headquarters: Pune | Revenue in FY23: $1.03 billion (up 35.3% year on year) Persistent is a software solution and technological innovation provider helping its clients technologically transform and digitize operations. Persistent’s conversational AI platform helps companies improve their productivity. It helps automate consumer journeys across platforms by offering real-time, personalized multilingual communication via chatbot support using natural language processing (NLP) and machine learning. AI Technology Partners: IBM, Microsoft, Google, Salesforce, and AWS
Cyient Ltd: Headquarters: Hyderabad | Revenue: $746 million (group, up 22.7% year) Cyient specializes in engineering, manufacturing, data analytics, networks, and operations services across aerospace and defence, communications, transportation, and semiconductors. Its CyARC solution, leveraging AI for regulatory compliance, streamlines automation costs, learning time, and productivity.AI Technology Partners: Raytheon Technologies, Bombardier, Boeing, British Telecommunication, and TeleAtlas.
3. Zensar Technologies Ltd: Headquarters: Pune | Revenue: $581 million (up 14.2% yoy) Zensar Technologies is part of the RPG Group and has 30 global locations, including in Milpitas, Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. The company offers AI-based services in the insurance sector. Its Guidewire-based First Notice of Loss and self-service app reduce claim cycle turnaround time and provide real-time instant service resolution to the customer using AI. AI Technology Partners: Hi-tech and manufacturing industries, financial sector, insurance, retail, and consumer services sectors
4. KPIT Technologies Ltd: Headquarters: Pune | Revenue: $418 million (up 27% yoy) KPIT Technologies specializes in autonomous driving systems and integrates AI into its Advanced Driver Assistance System (ADAS), which uses sensors and cameras to sense the environment. The company offers solutions ranging from ADAS to vehicle diagnostics; a standardized software framework for automotive systems that enables interoperability; Automotive Open System Architecture, or AutoSAR; AI-based digital tools for automobile original equipment manufacturers (OEMs) in the auto sector. AI Technology Partners: Renault, Honda,
5. Tata Elxsi Ltd: Headquarters: Bengaluru | Revenue: $390 million (up 28% yoy) Tata Elxsi is an engineering research and development company providing design and technology services in the auto, media broadcast, and healthcare sectors.
6. Affle India Ltd: Headquarters: Gurugram | Revenue: $172 million (up 32.6% yoy) Affle is a global technology firm with a unique consumer intelligence platform. This platform offers consumer recommendations and conversions through targeted mobile advertising. Affle’s strength lies in creating cohesive and effective consumer journeys for marketers. AI Technology Partners: Dentsu, SMSLive, Tata, Airtel, NDTV
7. Happiest Minds Technologies Ltd: Headquarters: Bengaluru | Revenue: $171.4 million (up 30.7% yoy) Happiest Minds Technologies specializes in driving digital transformation with a focus on artificial intelligence. Emphasizing seamless customer experiences and business efficiency, the company harnesses AI along with other disruptive technologies such as blockchain, cloud computing, and the Internet of Things (IoT). AI Technology Partners: Microsoft, Amazon, Pimcore, Salesforce, Servicenow
8. Kellton Ltd: Headquarters: Hyderabad | Revenue: $110 million (up 9% yoy) Kellton is a full-service IT solutions provider that has grown into a global entity through a mix of organic growth and strategic acquisitions. The company offers a broad range of services, including digital business services (encompassing AI and ML, product engineering, data science and engineering, and Web3), and SAP services.AI Technology Partners: Foxton, HUMBL, Venuiq, Vestige, Paytm, Supremojo
9. Saksoft Ltd: Headquarters: Chennai | Revenue: $80 million (up 38.6% yoy) The company provides business transformation solutions in sectors such as fintech, retail and e-commerce, transportation and logistics, telecom, healthcare, and the public sector. The company provides services including analytics, strategic consulting, IoT and mobility, technology training, application development, robotic process automation, and digital testing. These services are backed by infrastructure and cloud services. AI Technology Partners: Microsoft, Qlik, Uipath
10. Subex Ltd: Headquarters: Bengaluru | Revenue: $33.4 million (down 16.5% yoy) Subex, established in 1994, is a pioneer in telecom AI solutions, assisting communications service providers globally to enhance customer connectivity. Subex is known for its top-tier business optimization and analytics solutions, Subex is employing AI to enrich business ecosystems and elevate connected. experiences for its customers. AI Technology Partners: Wipro, AWS, Cognizant, and Snowflake
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