2023 was a great year for the artificial intelligence (AI) industry. The rise of OpenAI’s ChatGPT led to different AI models dominating the digital platform.
From content and language to art and music, these tools have expanded everywhere.
With 2024 just a few days away, we take a look at the top predictions and trends to watch out for in the AI industry’s future.
Top AI Predictions and Trends to Watch in 2024
Content Moderation
The digital world is accessible to all. It allows every person to make or produce content—writing blogs, creating videos, and recording audio shows—from any place across the globe. This has increased the flow of incorrect information and propaganda, which has the potential to be harmful.
We need artificial intelligence tools to check if the content created by users is credible and accurate. This will ensure the free flow of factual information, enhance credibility, and flag offensive content.
Customer Service
Customer service is the soul of every business. It entails a thorough, complex, and tedious task that requires a human to go through with it. It is necessary to connect on a personal level with the customers. AI has the potential to be merged into customer service and revolutionize the way it functions.

According to a survey by BCG (Boston Consultancy Group), approximately 95% of global leaders in this sector expect AI to help them assist customers in the next three years.
Artificial General Intelligence (AGI)
AGI is one of the most anticipated developments in AI for 2024. It refers to an artificial intelligence’s ability to be as versatile as a human. It is currently a theoretical field of research but it will become a reality in the future.
When successful, there will be conscious machines that will solve different problems, adapt to the change in the environment they are in, and learn. AGI is expected to be sentient and demonstrate the thinking skills of a human.
Cybersecurity
The evolution of technology has raised serious threats for the average internet user. Cybercrimes like phishing, spoofing, and identity theft have become increasingly common with it.
A report by Cybercrime Magazine says that cybercrime will lead to a global financial loss of over $10.5 trillion by 2025, growing 15% per year.
Artificial intelligence can be used to detect malware, authenticate users in real-time, and alert authorities when sensitive information is breached.
Healthcare
The artificial intelligence (AI) healthcare market is expected to grow from $11 billion in 2021 to $187 billion by 2030, according to Statista.com. AI software used in hospitals carries out simple jobs like putting together the health data of a patient and understanding human language.
According to IBM, “83% of patients report poor communication as the worst part of their experience.”
This is one of the areas where AI has the potential to be better than humans as it will be able to provide a healthy and safe space for patients to interact. However, no machine can replace the empathy and emotional touch provided by a human.
Science
AI can transform the scientific community by making faster discoveries, learning new things that were not known before, and helping scientists solve problems faster.
It is already being used in biology. For example, Google Deepmind’s AlphaFold can accurately predict the structure of a protein, even if it’s never been seen before.
Some technologies can even forecast natural disasters such as earthquakes and tsunamis with great precision.
Another potential use of AI can be in ocean exploration. AI-ML can map the ocean bed, identify new creatures, and discover hidden ecosystems. It may also play a key role in reducing water pollution and saving endangered species.
Gaming
AI has been used in games since the 20th century. Decades ago, it was implemented in arcade games like Pac-Man, where it followed simplistic, pre-set rules. However, gaming has emerged as a billion-dollar industry today that now works on complex algorithms.
An example of this can be found in the game Witcher 3: A Wild Hunt. The developers of this video game used AI to create life-like NPCs (Non-Playable Characters) that do not follow pre-written scripts.
Another example of this is online chess or checkers, where players play against AI.
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Film and Music Industry
We have already come across artificial intelligence tools that can create images, videos, and voices in seconds. They can create videos from scratch, eliminating the use of expensive recording equipment. They also help with color grading, animating, audio processing, and visual effects.
Since the introduction of text-to-voice generators, people have been using them to record voiceovers for videos, podcasts, and more. There have been instances where fans have used these tools to clone the voice of their favorite musical artist to cover different songs.
That’s not all; there are AI programs that can create original music from scratch. It is predicted that the future of royalty-free music will be dominated by AI in the coming time.
The Bottom Line
Artificial Intelligence has integrated itself into almost every sphere. Though there have been a few hiccups along the way, this is just the beginning. And just like a coin, it also has two faces- one being the potential for immense advancements and the other being the concerns surrounding ethics and job displacement.
AI can change industries and make things work better, but it’s important to have ethical and moral regulations for using it right.
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FAQs
AI will continue to grow in the coming months. The projected value of the AI market in 2024 is expected to be somewhere around $259 billion.
The future predictions for AI include its integration into several industries, including science, gaming, healthcare, cybersecurity, and more.
AI will have incorporated itself into almost every sector in the next 10 years. It will improve productivity and efficiency of human work.