Mumbai-based Tata Consultancy Services (TCS) has launched TCS AI WisdomNext™, a platform that aggregates multiple Generative Artificial Intelligence (GenAI) services into a single interface. The new platform is designed to help organizations rapidly adopt next-gen technologies at scale, lower costs, and within regulatory frameworks.
The use of AI and GenAI has the potential to transform businesses across the value chain. However, many solution designers struggle to select, experiment, and decide on the right foundational models to use. TCS’ AI for Business Study found that while business executives are generally positive about the impact of AI, they are less certain about the path to transformation. TCS AI WisdomNext aims to simplify the design of new business solutions using GenAI tools and help businesses choose the right models.
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Siva Ganesan, Head of the AI.Cloud Unit at TCS, said, “TCS AI WisdomNext helps our customers take advantage of GenAI to unlock the full potential of their data, drive greater business innovation and efficiency, and gain a competitive edge. Customers appreciate the newly launched platform’s ability to help navigate a diverse and quickly evolving AI marketplace and rapidly compose ‘art-of-the-possible’ solutions. We are solving business problems and helping our customers redefine what it means to harness the power of GenAI. The rapid adoption of GenAI and experiencing what it means in terms of business outcomes is something our customers find very exciting.”
TCS has already leveraged the new platform for many of its largest customers to create value and build prototypes. Examples include fast-tracking sales for an outdoor advertising company in the US, enhancing productivity and efficiency across the application migration and modernization lifecycle for a leading American insurance provider, and enhancing customer experience through a smart mortgage-assistant for a leading bank in the UK.
Expert’s Voice
Scott Kessler, Executive Vice President and Chief Information Officer at Northeast Shared Services, said, “GenAI presents us with the chance to elevate the value of our knowledge capital across multiple dimensions. Through access to the TCS AI WisdomNext™ platform, we can amplify our enterprise knowledge, orchestrating a seamless integration of data and insights to enhance the efficiency, innovation, and customer-centric focus of our grocery organization, thereby incrementing value at every turn.”
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“Customers seek an innovative GenAI platform that has a powerful combination of prefabricated industry blueprints, cutting-edge technologies, and orchestration capability to help businesses succeed in their future adoption strategies and innovation on GenAI. The service providers that thoughtfully make investments in GenAI and help clients transform, navigate, and experience the world of GenAI with security and ethical guardrails at its core will be the technology partners that customers will trust to deliver on the promises of GenAI. These AI-first technology partners can deliver on what customers seek – a new multi-model, multi-modal and multi-cloud platform.” – R “Ray” Wang, CEO and Principal Analyst, Constellation Research
TCS AI WisdomNext is an integrated enterprise AI orchestration platform with features including preconfigured industry solution blueprints, intelligent ‘evaluator bots’ to compare available GenAI models, scenarios to optimize GenAI running costs, centralized governance with in-built guardrails, and seamless portability across cloud platforms and GenAI ecosystems. The platform also enables organizations to build hyper-personalized experiences, paving the way for higher customer satisfaction.
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